Bob's Automotive and Towing is rated 4.9 out of 5 stars, based on 19 reviews!
I love that Bob actually, personally, returned my call on a Saturday, his time off, and has been very willing to assist me with a tire situation, and has proceeded to communicate into Sunday. That's dedication to the business and the customer service, and it's truly appreciated! And I am not even a paying customer, yet, but I probably will be. Thank you, Mr. Bob!
Bob's automotive is a fantastic automotive repair facility! Corey is an incredibly friendly, professional, and knowledgeable member of the Bob's Automotive team. The environment and atmosphere of this establishment was second to none. The repairs to my vehicle were swift, and done correctly! I have 2 years of automotive training, and 1 year of auto body training, so I know what to look for in a mechanic; and I have found the establishment I will use from here on out, Bobs Automotive!
I seriously cannot say enough good about this place or about Bob! He was awesome and exactly everything to love in a mechanic. I was in town visiting my parents and my car was having trouble with the engine. Bob worked on it Saturday past when he is normally open to get my car running well so I could get home to Pullman Sunday. Impressed with his quality, work, and knowledge. He is priced very fair/competitive and I was impressed with how much he explained and showed me. If I was local I would defiantly use him as my mechanic! Great honest family company! I highly recommend him!!!!
excellent service. they had exactly what I needed and the price was just right.
Bob and his assistants are the best. They know their cars and can laugh to.. very affordable and wouldn't go any where else...
I'm a full time student, full time employee, and full time single parent. I pay all my bills without any assistance or paternal support of any kind. So you can imagine how stressful and scary it is when my only mode of transportation is threatened. It feels like my son and I entire livelihood is threatened. Bobs has made sure I'm still on the road and I can afford it. Praise God and praise Bob!!!
They have great prices on tires and everyone is always extremely friendly.
Bob's Automotive, has gone beyond the extra mile to help me with my car, have had an intermittent problem stood by his work, even traveled to Oregon to pick up a part for me, he truly cares about his customers, it's just a great little shop I trust my car to nobody else. He seems to be available 7 days a week to take care of his customers, he and his mechanics all very knowledgeable.
Needed to have my tired patched/plugged, and every other tire shop was either closed or had a 2 hour wait. Pulled up and one of the guys was able to start working on it right away. In and out in 45 mins!
We were travelling through and our battery just died. We had a long trip ahead of us and we pulled in to Bob's. We were in and out within an hour with a brand new Delco battery that he had delivered to the shop quickly. They were attentive, hospitable and thorough.... not things you normally here about a auto shop. If I lived in the area this is where I would go. However, since we don't we will have it on our road map as the place to go when we need to in Kennewick, WA. There is much more I could say because they treated us so well, but I will just encourage you to give them a try. They were hardworking and honest!
Super friendly and reasonable prices
Very friendly, family oriented business. Our van broke down and they stayed until 11pm ensuring we made it back home for Christmas. Bob himself is a little unorthodox, but effective in conducting business
Bob came to the rescue and did a great job on such a horrible day of snow. I'd recommend to everyone!!!!!
Driving to poker venues by yourself can get a bit worrisome. Through a case of Multiple Sclerosis into the mix and anyone can see why I have to be able to rely on my van. Bob stayed up many long nights and weekends fixing and servicing my old white GMC van over the years. Purchased it at auction odometer read 143,604 miles when I gave it away a few years later the odometer read 859,793. With one exception Bob of Bob's Automotive was the only person I absolutely trusted to maintain my van. He could foresee many issues and schedule me in by telling me any time you even suspect a problem come by after closing and I'll get right on it. Once in a heck of a bind having just arrived from Las Vegas van sputtering pulled into Bob's Auto. The next day I woke to a fixed van picked up one of my daughters and took her back to Vegas then across the nation to Paris Island SC USMC Boot camp. Then Atlanta and up to Kennesaw head long into a swarm of tornados. Date? APRIL 27th 2011.
Flat tire on New Year's day and Bob showed up to help to help
I second the previous comment by Brandy. He helped my girlfriend in a similar way on her car, and then gave me a second opinion on some damage on my front end control arm and alignment, and CORRECTED what another technician at a national chain told me, found other safety issues, and did the work for HALF the cost I was quoted elsewhere. He will go to any length to find parts that work for you! And rather than just handing you a piece of paper with a number on it, like his competitors do, he explains all the work, all the functions, all the options, and lets (me) the customer choose! The way automotive should be done! He also recognizes that different repairs have relative value and does not coerce you to do all the work at once. His first concern is safety. His second concern is life of the vehicle. His third concern is will it run well. And his fourth concern is tightening up loose ends. (My take on it, of course). He seems to recognize that not everyone's budget can handle all repairs at once, which I really appreciate. Good man. Honest man. Thankful for a place like this.
This guy is super nice. I called on a SUNDAY IN THE EVENING he answered got up from his comfy state and looked for a tire on the rim for my emergency.KUDOS to you Bob!
Bob's Automotive is THE BEST place to have your car repaired. Bob and his crew go out of their way to do it right and not charge a fortune. I recommend Bob's Automotive for any repair or maintenance for any car, foreign or domestic. What a find!