Needed work on my older cars, they did GREAT job and fair prices. Did extra too. One was just running Rough at idle , now nice and smooth. Smog stuff UGH! Will be back, hopefully not for a long time thou, lol..

Very nice people there

I've been going to Bob's Auto for years and they always do an amazing job for me. They figure out the problem quickly and are really communicative on options to fix it and the cost involved. They're also really great at fitting me in on short notice. I highly recommend them!

A few weeks ago Bob's Automotive and Towing saved my life! They were able to diagnose and order parts within hours of dropping off the vehicle on my way from SLC to Seattle. After finding several more issues including a busted rear diff, axels, seals, and tires they were able to take care of me for the same initial quote of just the clutch/fly-wheel! They called me throughout the process updating me and even came into the shop on a Sunday to get me the car back. Cannot recommend these guys enough. One of the main mechanics was very well versed in Subaru's which proved essential.

Amazing people and really great price 10/10 I'm now a loyal customer

This guy is super nice. I called on a SUNDAY IN THE EVENING he answered got up from his comfy state and looked for a tire on the rim for my emergency.KUDOS to you Bob!

I second the previous comment by Brandy. He helped my girlfriend in a similar way on her car, and then gave me a second opinion on some damage on my front end control arm and alignment, and CORRECTED what another technician at a national chain told me, found other safety issues, and did the work for HALF the cost I was quoted elsewhere. He will go to any length to find parts that work for you! And rather than just handing you a piece of paper with a number on it, like his competitors do, he explains all the work, all the functions, all the options, and lets (me) the customer choose! The way automotive should be done! He also recognizes that different repairs have relative value and does not coerce you to do all the work at once. His first concern is safety. His second concern is life of the vehicle. His third concern is will it run well. And his fourth concern is tightening up loose ends. (My take on it, of course). He seems to recognize that not everyone's budget can handle all repairs at once, which I really appreciate. Good man. Honest man. Thankful for a place like this.

Flat tire on New Year's day and Bob showed up to help to help

Bob's Automotive is THE BEST place to have your car repaired. Bob and his crew go out of their way to do it right and not charge a fortune. I recommend Bob's Automotive for any repair or maintenance for any car, foreign or domestic. What a find!

Very friendly, family oriented business. Our van broke down and they stayed until 11pm ensuring we made it back home for Christmas. Bob himself is a little unorthodox, but effective in conducting business

Super friendly and reasonable prices

Bob showed up 20 minutes after I called him. His rates were wonderful, and he did a quick job of getting my truck on his rig, and to the shop to get worked on. He was friendly and gave me a ride to the shop as well. (Where my wife got me) He even shared a bit of his testimony with me. God bless him. Great service!

Fantastic service. He arrived within 15 minutes of my call. Was friendly and professional. Highly recommend.

Bob's, Service is outstanding,I had an electrical interment problem, I paid another shop down the street over 500.00 dollars to trouble shoot and repair. They misdiagnosed, and of course threw the most expensive part at my car,Still had problem, He spent a week diagnosing and found the problem,It ended up being a wiring harness contact issue all along.He corrected the problem haven't had a problem since.His rates are very reasonable . I wouldn't trust my car to anyone else,

Very affordable auto repair services

Good people

SUPER FRIENDLY.... Very Helpful..... The BEST prices we could find....!!!!!

Bob found me a used spare tire and wheel (like new) for my trailer that was a perfect match, glad to have your service in tri city's

Bob personally spent over an hour on the ac in my new motor home. Bob is very friendly and definitely earned my trust and respect. His shop will be the place I take my vehicles for repairs.

Bob is a nice 'home town' guy. He did a great job getting what I needed done and fielded my many questions without inconvenience or frustration.
Thanks Bob!

Awesome services! Thanks!
Rick

Great place for good work and cheap prices!!

I always get my NEW tires here! Awesome!

Best service around. Will be honest ad straight forward with you

I seriously cannot say enough good about this place or about Bob! He was awesome and exactly everything to love in a mechanic. I was in town visiting my parents and my car was having trouble with the engine. Bob worked on it Saturday past when he is normally open to get my car running well so I could get home to Pullman Sunday. Impressed with his quality, work, and knowledge. He is priced very fair/competitive and I was impressed with how much he explained and showed me. If I was local I would defiantly use him as my mechanic! Great honest family company! I highly recommend him!!!!

Bob's Auto has been such a positive experience each time. I am so grateful that we still have HONEST service in this town! The staff works well with each customer's unique needs the very best that they can! I will be back! I highly recommend them!

4 stranded ladies Bob's Automotive is professional precise and quick with fair inexpensive pricing!! Definitely would recommend

Great service, was willing to meet me at the shop in the middle of the night since I would be passing through the Tri-Cities area and needed to pick up the car as I live over 5 hours away! Bob even contacted me the next day to make sure everything was OK. Highly recommend!

To start this review, I just wanted to say that Corey is super awesome! If you have an import or domestic vehicle (stock or modded) that is having issues, he is the guy to see for a quick turn-around diagnostic. I had my 1996 Nissan 240SX serviced here twice. I bought it used and it was a project car for the previous owner. The first time I needed it brought in, Bob went out of his way and swung by my place around 8PM (2 hours after they closed) to make sure my car made it to the shop so that they could work on it first thing in the morning. 24 hours later I was contacted with a solution and that the car would be ready by the time I returned to town (was out visiting Seattle). Corey was able to quickly diagnose the issue and found it wasn't the starter but the ignition switch. He saved me $160 on a starter! The second time my car failed, it would not start even though it cranked. Bob's tow truck was booked out so I had RAD towing assist me bringing it to the shop. Explained to Bob that I no longer lived in the Tri-Cities and that I came back to bring the car with me to Seattle. I booked a hotel and returned in the morning to find the car up and running! I cannot say enough good things about this business, it's owner and their lead mechanic Corey.

Bob is a great person. The service is fast, it has good prices and there is a confortable room. I highly recommend this place.

They get right on it and fair with price

Love his Lead mechanic Corey. Best place if your looking for a no nonsense honest auto repair business. Refreshing in the face of so many other places ready to tell you lies to take your money. God fearing, proud of our country and willing to go the extra mile to ensure your vehicle is repaired right the first time. Highly recommended by myself and the others I've spoke to after going there. Great location and prices. Thank you Bob's Automotive.

Bob's is amazing I will take my vehicle to him anytime!

They were very nice & fast... now I needa getta alignment

Nice people and always helpfull. Thanks Bob

Bob hooked me up with 5 new wheels for my classic car, and his staff is so friendly and knowledgeable.

Great service talented mechanic's

Great work, great customer service and an affordable price.

They were great. Got things done quickly and let me know of other issues right away.

Fast service. Reasonable rates. Driver was friendly and very efficient. I would recommend Bob's to anyone.

I've been doing here for years, amazing service, great price. Work is always done correctly and everything is always explained thoroughly. I will continue to bring my vehicles here for a long long time!

I love Bob's auto, very trust worthy and reliable. I like that he explains what's going on with the car while it's being fixed, and that I can call and get answers. Stand up guy great business..

Great place to buy tires. Excellent service and very friendly.

Bob was nice to deal with

kind and friendly service

Iv been doing business with Bob for almost 7 years now and he is a great guy. Very good with my vehicles knows what he's doing and always has eager and friendly staff. He's helped me out many times when I was in a pinch and has never tried to sell me anything I didn't need.

Very friendly and doesn't rip you off!

I love that Bob actually, personally, returned my call on a Saturday, his time off, and has been very willing to assist me with a tire situation, and has proceeded to communicate into Sunday. That's dedication to the business and the customer service, and it's truly appreciated! And I am not even a paying customer, yet, but I probably will be. Thank you, Mr. Bob!

Bob's automotive is a fantastic automotive repair facility! Corey is an incredibly friendly, professional, and knowledgeable member of the Bob's Automotive team. The environment and atmosphere of this establishment was second to none. The repairs to my vehicle were swift, and done correctly! I have 2 years of automotive training, and 1 year of auto body training, so I know what to look for in a mechanic; and I have found the establishment I will use from here on out, Bobs Automotive!

I seriously cannot say enough good about this place or about Bob! He was awesome and exactly everything to love in a mechanic. I was in town visiting my parents and my car was having trouble with the engine. Bob worked on it Saturday past when he is normally open to get my car running well so I could get home to Pullman Sunday. Impressed with his quality, work, and knowledge. He is priced very fair/competitive and I was impressed with how much he explained and showed me. If I was local I would defiantly use him as my mechanic! Great honest family company! I highly recommend him!!!!

OUTSTANDING!!!

excellent service. they had exactly what I needed and the price was just right.

Bob and his assistants are the best. They know their cars and can laugh to.. very affordable and wouldn't go any where else...

I'm a full time student, full time employee, and full time single parent. I pay all my bills without any assistance or paternal support of any kind. So you can imagine how stressful and scary it is when my only mode of transportation is threatened. It feels like my son and I entire livelihood is threatened. Bobs has made sure I'm still on the road and I can afford it. Praise God and praise Bob!!!

They have great prices on tires and everyone is always extremely friendly.

Bob's Automotive, has gone beyond the extra mile to help me with my car, have had an intermittent problem stood by his work, even traveled to Oregon to pick up a part for me, he truly cares about his customers, it's just a great little shop I trust my car to nobody else. He seems to be available 7 days a week to take care of his customers, he and his mechanics all very knowledgeable.

Needed to have my tired patched/plugged, and every other tire shop was either closed or had a 2 hour wait. Pulled up and one of the guys was able to start working on it right away. In and out in 45 mins!

We were travelling through and our battery just died. We had a long trip ahead of us and we pulled in to Bob's. We were in and out within an hour with a brand new Delco battery that he had delivered to the shop quickly. They were attentive, hospitable and thorough.... not things you normally here about a auto shop. If I lived in the area this is where I would go. However, since we don't we will have it on our road map as the place to go when we need to in Kennewick, WA. There is much more I could say because they treated us so well, but I will just encourage you to give them a try. They were hardworking and honest!

Super friendly and reasonable prices

Very friendly, family oriented business. Our van broke down and they stayed until 11pm ensuring we made it back home for Christmas. Bob himself is a little unorthodox, but effective in conducting business

Bob came to the rescue and did a great job on such a horrible day of snow. I'd recommend to everyone!!!!!

Driving to poker venues by yourself can get a bit worrisome. Through a case of Multiple Sclerosis into the mix and anyone can see why I have to be able to rely on my van. Bob stayed up many long nights and weekends fixing and servicing my old white GMC van over the years. Purchased it at auction odometer read 143,604 miles when I gave it away a few years later the odometer read 859,793. With one exception Bob of Bob's Automotive was the only person I absolutely trusted to maintain my van. He could foresee many issues and schedule me in by telling me any time you even suspect a problem come by after closing and I'll get right on it. Once in a heck of a bind having just arrived from Las Vegas van sputtering pulled into Bob's Auto. The next day I woke to a fixed van picked up one of my daughters and took her back to Vegas then across the nation to Paris Island SC USMC Boot camp. Then Atlanta and up to Kennesaw head long into a swarm of tornados. Date? APRIL 27th 2011.

Flat tire on New Year's day and Bob showed up to help to help

I second the previous comment by Brandy. He helped my girlfriend in a similar way on her car, and then gave me a second opinion on some damage on my front end control arm and alignment, and CORRECTED what another technician at a national chain told me, found other safety issues, and did the work for HALF the cost I was quoted elsewhere. He will go to any length to find parts that work for you! And rather than just handing you a piece of paper with a number on it, like his competitors do, he explains all the work, all the functions, all the options, and lets (me) the customer choose! The way automotive should be done! He also recognizes that different repairs have relative value and does not coerce you to do all the work at once. His first concern is safety. His second concern is life of the vehicle. His third concern is will it run well. And his fourth concern is tightening up loose ends. (My take on it, of course). He seems to recognize that not everyone's budget can handle all repairs at once, which I really appreciate. Good man. Honest man. Thankful for a place like this.

This guy is super nice. I called on a SUNDAY IN THE EVENING he answered got up from his comfy state and looked for a tire on the rim for my emergency.KUDOS to you Bob!

Bob's Automotive is THE BEST place to have your car repaired. Bob and his crew go out of their way to do it right and not charge a fortune. I recommend Bob's Automotive for any repair or maintenance for any car, foreign or domestic. What a find!